Frequently Asked Questions

First Burn

Trimming the Wick

The first burn is crucial for a lasting candle. To avoid tunneling and wasting any wax, please set aside enough time to let the candle burn to the edge and melt all the way across. Soy Candles typically burn one hour for every inch in diameter. For example, if a candle is 3 inches in diameter, the first burn should be tree hours.

Before relighting, trim your candle’s wick to 1/4 inch long and remove loose pieces. We recommend scissors or nail clippers if you are in a pinch but for an elegant display, a cleaner cut, and a longer reach into the vessel, the wick trimmer is a must-have for the candle collector.

Wick trimming helps your candle have a cleaner, brighter, and longer burn. This practice helps keep the flame in control and prevents smoke stains from forming o the vessel.

Extinguish Your Candle

Location

Blowing out a candle the old-fashion way does lead to soot and ash being stuck in your wax alongside discoloration of the vessel. We recommend using a candle snuffer to extinguish your candle and avoid wax splattering. Stop burning when only 1/4’’ of wax remains. Don’t burn for more than 4 hours at a time.

Enjoy and show us your candles by tagging #papillonnatural on social media.

Finding the best spot to set your candles is an important part of the burn. We recommend to avoid exposing the flame to moving air such as open windows, air conditioning units, heaters, or high - traffic areas - this causes the flame to be disrupted leaving soot and stains on the vessel.

It is always advised to burn your candle on a heat resistant surface and away from pets, little ones or anything highly flammable. Never leave a burning candle unattended and make sure the flame is completely out before leaving the room. Always let your candle cool after burning and never move your candle while it is lit or the vessel is still hot.

Soap Care TIPS

It is important to remember that natural soap contains no harsh chemicals or preservatives, so although it will last as long as any commercial soap it does need a little extra care. Natural soap loves to breath!

To enjoy a long-lasting bar of soap don’t let it get soggy … so don’t leave it submerged in water for too long, and try to keep it away from shower spray.

Keep it well-drained (allow it to dry) between uses ideally by using a ridged or self-draining soap dish or leave it to stand on its end so that air can circulate around it.

Also please remember that since my soaps are handmade each soap is a little different than another.

Papillon Natural Soaps are…
. natural
. free of detergent
. free of synthetic fragrance
. free of synthetic colors
. free of artificial preservatives
. free of artificial foam boosters
. free of alcohol and petroleum products
. free of synthetic additives
. biodegradable
. mild and nourishing
. rich in natural glycerin